Outsource your support functions with AI and BPO. Grow with Finisterra

Our mission is to partner mid-sized companies in Europe and North America to transform their support functions through AI and a competitive and flexible outsourcing, delivered by a team of experts, particularly through Shared Services Centers implementation in Morocco.

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Why choose us ?

Mindset

-We combine proven expertise with the latest technological innovations to deliver high-quality services fully aligned with our clients’ strategic objectives.
– We respond with agility and flexibility to each client’s specific environment, evolving needs, and transformation challenges, placing change management at the heart of our approach.
– We ensure the highest levels of rigor, security, and compliance through robust processes aligned with international standards, with a strong commitment to cybersecurity and data protection.

Why Morocco ?

-Cost-effective talent base
-Aligned with European time zones, five-hours difference with The Eastern Time
– 100,000 graduates annually in management disciplines, equipped with advanced digital skills
– 120,000 professionals working in the offshoring sector, with strong cloud computing expertise
Low employee turnover

Team

Kamal Hajji, a specialist in outsourcing and digital transformation, advises companies on the structuring and optimization of their accounting and finance functions. His professional background spans leading international groups including Danone, Holcim, Ardagh, Trivium Packaging, Almada, and Ingelec, where he successfully led transformation, growth, and organizational initiatives. With strong expertise in Business Process Outsourcing (BPO) and Shared Services Centers (SSC), Kamal delivers bespoke support to businesses aiming to enhance operational performance.

Our team of experienced chartered accounting professionals includes:
Kawtar Frindi – Specialist in predictive accounting and financial analysis
Hind Lamhatat – Expert in accounting process optimization and data security
Kawtar Labrar – Senior professional in financial compliance and reporting

Together, we design and deliver forward-looking financial management solutions that combine technical expertise with a comprehensive understanding of the digital transformation challenges facing the accounting function. Our approach integrates the latest developments in predictive accounting while maintaining the highest standards of data security — an essential requirement in today’s digital age.

Client onboarding

1. Consultation & Initial Assessment

– face to face meeting to gain a clear understanding of your challenges and digital transformation strategy
– Focused presentation of our expertise in AI (n8n) and technology-driven solutions
– Identification of tangible digitalization needs across your support services

2. Collaboration Framework

– A tailored AI and cloud computing solutions
– Definition of tools, workflows, and operating processes, including virtual assistants
– Establishment of engagement terms and fee structure
– Selection of dedicated resources with strong digital capabilities
– A unique setup model ensuring service continuity, with no retraining required in the event of resource replacement

3. Launch

-On-site support, where needed, to facilitate effective change management
– A dedicated manager-and-accountant team with expertise in AI and emerging technologies
– Secure transfer of access rights and data, with particular emphasis on data protection
Go-live within two weeks

4. Ongoing Support

– Regular review meetings tailored to your needs and supported by digital collaboration tools
– Structured reporting and close monitoring of key performance indicators

5. Evaluation & Optimization

– Quarterly assessment reviews
– Continuous optimization of processes and collaboration models
– Engagement scope tailored to evolving requirements, including scaling and specialization

“On average, the finance function accounts for 1% of revenue, whereas the operating cost of a Shared Services Center (SSC) is around 0.5%. The integration of AI and emerging technologies can further enhance cost efficiency.”

www.scottmadden.com 2024




“Inspired by Cape Finisterre in Spain, the westernmost points in Europe, our name reflects both our international outlook and our commitment to supporting clients wherever they are, with tailored accounting and finance solutions that help drive sustainable growth.”




Assessment

Considering a more efficient backoffice model?
Let’s talk, book a complimentary 30-minute assessment to explore how we can help optimize your operations.

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